Skip to content
TopTill

Support

How can we help?

We help with installation, migration, till setup, licences and backups.

Installation

Installing TopTill POS on a new PC, upgrading to a new version and Windows requirements.

Data migration

Getting your product catalogue out of an old system and into TopTill.

Printers & tills

Receipt printers, cash drawers, barcode scanners and setting up Till PCs on your shop network.

Licence & activation

Activating your licence or trial, linking a PC to your account and moving to a new PC.

Backup & restore

Making backups, restoring a backup and moving your store to a replacement PC.

Owner Portal

Signing in, adding the Owner app to your phone and seeing your stores' figures.

Contact support

Email us and we'll get back to you as soon as we can.

bashiradan1996@gmail.com

New to TopTill? Request a quote instead.

When you contact us, please include

  • Your business and store name
  • Which PC it's about — the Main PC or a Till PC
  • What you were doing and what happened
  • A photo of any error message on screen
  • Your TopTill POS version (shown in the app)

Never send passwords, PINs or full card numbers by email.